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Posted On Monday, July 8, 2024
Author: Philip Sampson (Account Director)
Just like recruiters tracking candidates, web developers need to keep a close eye on bugs. Even after launching an app, unexpected issues can pop up, and it's crucial for users to report these hiccups promptly. Luckily, there are some fantastic tools out there to help developers catch and squash bugs swiftly, keeping apps smooth and users happy. Here's a rundown of some top-notch bug tracking tools that make this task a breeze.
Imagine if candidates could report issues without endless forms or confusing screenshots—meet Bugherd. This tool allows clients to give feedback directly on your site. Think of it as a virtual post-it note for your web pages. Clients simply mark the problem area, and Bugherd generates a detailed report, helping you resolve issues quickly.
Users can report bugs with just a guest pass, and Bugherd turns their input into actionable reports. Plus, it integrates seamlessly with apps like Jira, Basecamp, and Zapier, making it great for team collaboration and task management.
Doorbell lets you collect feedback within your app, whether it’s on the web, iOS, or Android, and it’s free! It uses sentiment analysis to sort comments into positive or negative, helping you prioritize your fixes. You can also create custom labels to organize messages and search through them easily.
It works with tools like Pivotal Tracker, Asana, and Jira, sending customer comments straight to your preferred system. Getting Doorbell set up is easy with JavaScript, iOS, and Android SDKs.
For web projects needing visual bug tracking, Usersnap is a dream. It lets users report bugs with point-and-click annotation tools right on your website. No need for a separate bug reporting app—users can show you exactly where the problem is.
Usersnap integrates with popular tools like Zendesk, Slack, and Asana, fitting smoothly into your workflow, whether you follow Agile, Scrum, or Waterfall methodologies. It streamlines communication between designers, developers, QA teams, and customers.
Jira is well-known for helping Agile teams plan and build great products. It offers features like adaptable planning, precise estimations, and prioritized tasks, all while keeping track of the entire development process.
Jira enhances team efficiency by providing live visual data from reports and can be customized with various add-ons. It integrates well with tools like Confluence and Bitbucket. After a 7-day free trial, pricing starts at $10 per month for small teams.
Rollbar helps you quickly find bugs in your web application and address them proactively. It collects detailed context data, including stack traces, request parameters, and user impact, to pinpoint the exact issues in your app.
You can set up error alerts via email or integrate with services like Slack or HipChat. Rollbar supports many popular programming languages and frameworks, offering libraries for Ruby, Python, PHP, Node.js, JavaScript, Android, iOS, and Flash.
Previously known as Promoter, CheckMarket helps you gather and analyze customer feedback through Net Promoter Campaigns. Its user-friendly web-based interface makes it easy to create and manage feedback campaigns, analyze customer responses, and manage customer contacts.
CheckMarket provides actionable insights, highlighting areas for improvement to achieve measurable growth. It’s a unified platform for engaging customers and enhancing loyalty.
Lighthouse is an intuitive issue tracking tool that helps monitor project progression and improve team collaboration. It simplifies the process of creating and tagging issues, automatically categorizing them for easier management.
Lighthouse integrates with Tender’s customer support services, allowing new tickets to be created directly. Tickets can also be managed via email, offering a clear overview of project statuses and updates. With features like milestones for planning and the ability to attach documents or images to tickets, Lighthouse keeps all relevant information accessible to the team.
Just like tracking the perfect candidate, keeping an eye on bugs is crucial for a smooth-running app. These tools make it easy to identify, report, and fix issues quickly, ensuring a seamless experience for users and a stress-free environment for developers. Happy bug hunting (and happy hiring)!